Privacy Policy
Last Updated: September 2026
At JioVaani (https://jiovaani.com), accessible from https://jiovaani.com, the privacy of our visitors and subscribers is of paramount importance to us. This Privacy Policy document outlines the types of personal information collected and recorded by JioVaani and how we use it.
1. Information We Collect
- Account Information: Mobile phone number, name, email address, and profile settings provided during registration or OTP login.
- Usage Data: Playback history, favorite shows, language preferences, episode listening progress, and app interaction data.
- Device & Log Data: IP address, browser type, operating system, device identifiers, and timestamp logs for service optimization and security.
- Payment Information: Transaction IDs and payment status. Note: We do NOT store your credit/debit card numbers, CVVs, or UPI PINs. All financial transactions are securely handled directly by RBI-authorized Payment Gateways.
2. How We Use Your Information
We use the collected information for purposes including:
- Providing, operating, and personalizing our audio and video streaming services.
- Managing your VIP Pass subscription and granting instant access to locked episodes.
- Sending essential transactional messages (OTPs, receipt confirmations, service notices).
- Improving website performance, recommendation algorithms, and preventing fraudulent activity.
3. Cookies & Tracking Technologies
JioVaani uses cookies and local session storage to remember user login status, player preferences (such as audio volume, playback speed, and language choice), and to deliver a seamless streaming experience.
4. Information Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share data strictly with trusted service partners necessary to deliver our services, such as:
- Payment Gateways (for secure payment processing).
- Cloud Hosting & Content Delivery Networks (CDN) (for high-speed media streaming).
- SMS/Email Gateways (for transactional OTP delivery).
5. Data Security
We employ industry-standard SSL/TLS encryption across all communications to protect your personal information against unauthorized access, alteration, or disclosure.
6. User Rights
You have the right to access, update, or request the deletion of your personal account data at any time by contacting our support team at jiovaaniaudio@gmail.com.
7. Contact Us
If you have any questions or suggestions regarding our Privacy Policy, do not hesitate to contact us at jiovaaniaudio@gmail.com.
